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academicword.com review

Quality4
Pricing5
Support4
Usability3
Speed4
Total4/10
Editor's Rating:

academicword.com review and discounts

Usability

The specialization of this website is editing and translation services. I did not see any limitations regarding the topics of papers for editing. As for translation, they offer a wide range of languages to choose from. The website itself seemed rather inconvenient and not user-friendly.

Support

This company provided the mailing addresses of their 3 offices – in the US, in Europe, and in Asia. The main contact method on this website is email. However, they also offer a callback. To ask for a callback, it’s enough to send them an email with phone number, time zone, and specify desired time for the call. I think live chat would be a good additional way of contact.

Price

There is no pricing table or price calculator. Actually, these guys did not even provide standard pricing rates… nothing at all. They only said they try to keep prices competitive and to still provide quality work. Nice way to come up with any price their hearts desire! To receive a quote, one has to fill out the order form, provide all details regarding the order, and send an inquiry. They will reply some time later after reviewing the task. I can honestly say I did not do it, because I simply could not wait… and I don’t like waiting. I found a website where I could calculate price for editing right away and place my order in a few minutes.

Speed

As for delivery options, they have standard delivery within 4-7 business days, and express delivery within 1-3 business days. None of these options would suit me.

Quality

I would say that this website is for people who are okay with sending inquires, waiting for a response, those who don’t mind taking time while placing an order and have a lot of time to spend on all these unnecessary things. I prefer websites that are more customer-friendly.

Conclusion

No pricing table or calculator, and customer support is not the best there is. The entire process is time-consuming, they made it too complicated with price calculation and ordering. I would opt for another service that offers a deal that is more convenient.

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